A cheap contractor can become very expensive very quickly. For commercial property owners, vendor management is one of those behind-the-scenes responsibilities that rarely gets much attention until something goes wrong. A repair is done poorly. A contractor does not show up. An HVAC issue returns two weeks later. A tenant waits three days for someone to […]
Commercial property owners hear it all the time: “This tenant is difficult.” They complain too much, they call too often, they keep following up, and they are constantly asking what is going on. Sometimes that is true. Some tenants are difficult. But sometimes the real issue is much simpler. Nobody is communicating with them. A […]
Collecting rent can create the impression that a commercial property is performing well. The tenants are paying, the building is occupied, and money is coming in each month. Why does the property still feel less profitable than it should? Because rent collection is only one piece of commercial property performance. A property can remain occupied […]